Annual reports
Each annual report document contains both a report by the Ombudsman and a report by the Committee, as well as commentary on some of the Ombudsman's decisions on complaints completed that year. From 2014-15 full case summaries are no longer included in the body of the annual report but on the case summaries page.
Minutes of the Waterways Ombudsman Committee
Meeting minutes are ratified at the subsequent committee meeting and are then published here.