You can contact the Ombudsman by: 

Telephoning on 01925 263970

As the Ombudsman work part time, sometimes they cannot respond to calls immediately but will get back to you as soon as they are able. 

Emailing to enquiries@waterways-ombudsman.org 

Or by writing to: 

The Waterways Ombudsman

PO Box 1340

Warrington

WA4 9TT

From 18 July the address will change to 

The Waterways Ombudsman
PO Box 18745
Sutton Coldfield
B73 9YE