Publications Archive - Annual reports

In the interests of openness and transparency, we have included copies of our Annual Reports from 2005-06. They contain case summaries which are not otherwise available on the website.

2020-21

2019-20

2018-19

2017-18

2016-17

2015-16

2014-15

2012-14

2011-12

2010-11

2009-10

2008-09

2007-08

2006-07

2005-06

Publications Archive - Minutes of the Waterways Ombudsman Committee

2023

• September 2023
• June 2023
• March 2023

2022

• December 2022
• September 2022
• June 2022
• March 2022

2021

• December 2021 
• September 2021
• June 2021
• February 2021

2020

• December 2020
• September 2020
• June 2020
• March 2020

2019

• November 2019
• September 2019
• March 2019

2018

• October 2018
• June 2018
• March 2018

2017

• October 2017
• July 2017
• April 2017

2016

• December 2016
• October 2016
• May 2016
• February 2016

2015

• November 2015
• September 2015
• July 2015
• April 2015
• February 2015

2011

• May 2011

2010

• December 2010
• July 2010

2009

• November 2009
• March 2009

2008

• March 2008

2007

• May 2007

2006

• December 2006

2005

• July 2006

Rules of the Waterways Ombudsman Scheme

Rules of the Waterways Ombudsman Scheme November 2023  

Rules of the Waterways Ombudsman Scheme September 2020

Rules of the Waterways Ombudsman Scheme